Frequently asked questions

Stocked components and standard configurations carry live pricing and can be bought online immediately. Configured systems and enterprise hardware are priced per build and per quantity, so those go through a quotation instead. Each product page tells you which applies.

It is indicative and excludes GST. The written quotation we email is the real figure — it accounts for current stock, quantity pricing and delivery.

Enterprise hardware is built for years of continuous duty, and a well-tested refurbished unit is often more dependable than new consumer-grade equipment. Every refurbished system we sell is stripped, tested, re-pasted and re-certified, and carries a written warranty.

Yes. Send the specification, a quotation you are comparing against, or the model you are replacing, and we will match or better it — or tell you honestly if we cannot.

For established business customers, yes. Talk to us before ordering so we can set up the account.

That is the part we are most useful for. Tell us what it has to run — VM count, database size, user numbers, growth plans — and we will come back with a couple of costed options rather than a single take-it-or-leave-it price.